| Q1: Where is your factory located? How can I visit to your factory? |
| A: Our factory is located in Yongkang city, Zhejiang province, close to Shanghai Yiwu and Hangzhou, the transportati is very convenient. Warmly welcome to visit our factory. You can transfer to Yiwu Airport, Shanghai Air- port or Hangzhou Airport, we can drive to pick you up, or take the high-speed train directly to Yongkang station. |
| Q2: Can you provide samples? Is it free or has extra fee? |
| A: If it is a small sample or material sample, we can provide it for free. If it is a customized product, we will first charge a certain sample fee and ship- ping fee. When the order is placed in batches, 100% will be returned. |
| Q3: How long is the delivery time? |
| A: We will arrange the production assoon as we receive the deposit. If we have the stock, we can arrange the delivery within 2days. Usually the pro- duction can be completed around 20-25 days. In case of large quantity or special order and urgently needed, it can be negotiated. |
| Q4: How about the price? How can I be assured of quality? |
| A: Under the premise of ensuring quality, we will give competitive prices ac- cording to requirements and specifications, you can try to send an inquiry. |
| Q5: Can you provide OEM or ODM service? |
| A:Sure, warmly accept OEM& ODM order. |
| Q6: Can you help me purchase other products and pack them in the container? |
| A: Sure, we can provide customers with one-stop service, including the pur- chase of other product types. |
| Q7: What informations should I provide about the product when I send an inquiry? |
| A: If you have detailed specifications or drawings, you can send us directly. |
| If not, you can see the following points for your reference. |
| 1. Size and panel thickness of your needs. |
| 2. Quantities of the order |
| 3. Special requirements of the products or accessories. |
| 4. It doesn't matter if all the information is missing, we can recommend it to you according to your market and other customers' requirements. |
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